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Company Policy

At VersionAI Pro, we aim to provide affordable, reliable, and safe AI-powered solutions for startups and small businesses. This policy outlines the standards, responsibilities, and safeguards that guide our company and protect both our clients and our team.

1. Privacy & Data Protection

  • We value the trust that clients place in us, and we handle all information with strict confidentiality. Client data is stored securely, and only authorized personnel have access to it.
  • Clients should only upload or provide documents that are safe to share publicly, such as FAQs, knowledge bases, and general business content. We strongly advise against uploading sensitive personal information, financial records, or medical details.
  • To protect everyone involved, we treat client data with a “minimum necessary” principle—meaning we only use the information required to complete the service and nothing beyond that.
  • Regular reviews of data practices are performed internally to ensure that security remains up to date and effective against potential risks.
  • Any request to delete or transfer client data will be honored promptly once verified.

2. Communication & Marketing

  • All communication with clients, whether by email, chatbot, or messaging platforms, will remain professional, clear, and respectful at all times.
  • Marketing messages are only sent to individuals who have shown genuine interest in our services, such as by signing up or requesting information. We never purchase or sell contact lists.
  • Clients may unsubscribe or opt out of marketing communications at any time, and requests are processed quickly with no hassle.
  • We avoid misleading claims or exaggerated promises in all promotional material. The results and features presented in our marketing are based on what we can realistically deliver.
  • Our tone of voice aims to be approachable, helpful, and human-centered, while staying true to the professionalism that clients expect.

3. Service & Deliverables

Applies to all offerings, including:

  • AI Chatbots
  • AI Report Generators
  • AI Article/Content Tools
  • Workflow Integrations (e.g., n8n automations)
  • We provide AI chatbots, content generators, and workflow automations tailored to the needs of small businesses. Each solution is designed with usability and practicality in mind.
  • The creation of AI chatbots begins free of charge, giving clients a chance to test their customized solution during the trial period. After the trial, clients may choose a subscription plan to continue using the service.
  • We strive for accuracy, but AI-generated content is not guaranteed to be 100% error-free. Clients are encouraged to review and approve final outputs before publishing or relying on them for critical decisions.
  • While we provide ongoing support, clients remain responsible for monitoring how their chatbot interacts with end-users to ensure accuracy and appropriateness.
  • Any updates or improvements to services will be communicated transparently to clients, along with guidance on how these changes may affect them.

4. Workplace Culture & Safety

  • Our team is committed to creating a respectful, inclusive, and safe work environment where creativity and innovation can thrive.
  • We do not tolerate any form of harassment, bullying, or discrimination in the workplace or in interactions with clients.
  • Safety applies to digital spaces too. We provide our team with training on secure digital practices, safe collaboration methods, and responsible handling of client information.
  • Every team member is encouraged to speak up if they notice potential risks, errors, or violations of this policy.

5. Refunds, Disputes & Client Satisfaction

  • We aim to deliver high-quality solutions, but if a client is dissatisfied, we welcome open communication to resolve the concern.
  • Refund requests are handled on a case-by-case basis, with fairness to both the client and the company. We may offer partial or full refunds depending on the situation and service usage.
  • Subscriptions can be canceled at any time, and clients will not be charged further beyond the billing period.
  • To prevent disputes, we clearly explain pricing, inclusions, and trial terms before clients sign up. We believe clarity is better than fine print.
  • In rare cases where issues cannot be resolved directly, we may recommend third-party mediation as a neutral way to find a fair outcome.

6. Client Responsibilities

  • Clients are expected to provide clear and accurate information when requesting services so that we can deliver the best possible results.
  • Clients must ensure that all uploaded content is either their own, licensed for use, or public information that does not infringe on third-party rights.
  • Any misuse of our AI systems—such as attempts to spread harmful, misleading, or illegal content—will result in immediate suspension or termination of services.
  • Clients are encouraged to treat their chatbot as a collaborative tool, not as a final authority. This means reviewing its responses regularly and providing updates to improve performance.

7. Continuous Improvement

  • VersionAI Pro commits to regular evaluation of our services and policies to ensure they remain effective, relevant, and fair.
  • Feedback from clients is actively welcomed, and we use it as a guide to improve both our technology and our business practices.
  • We monitor industry trends and emerging risks, adjusting our systems and policies as needed to stay aligned with best practices.

8. Safety Nets & Risk Controls

8.1 Accuracy & Misrepresentation

  • AI may occasionally produce hallucinations or inaccurate outputs. These are coincidental, not deliberate.
  • Clients are responsible for reviewing chat content before public deployment, especially for critical sectors like healthcare, finance, or legal.
  • Disclaimers: Chatbots include visible disclaimers clarifying they are not professional advisors and responses are AI-generated.

8.2 Ethical Guardrails

  • We implement prompt constraints and response moderation to prevent inappropriate or harmful outputs—especially self-harm or vulnerable-user exploitation.
  • Usage for emotional support or therapy is strictly prohibited. Our bots are informational only.

8.3 Security & Integrity

  • We follow encryption, access control, and secure storage protocols to prevent data breaches or unauthorized access.
  • Staff undergo regular training to detect and prevent issues like prompt injection, model tampering, or adversarial attacks.

8.4 Liability & Client Use

  • Clients retain responsibility for how chatbot content is used. VersionAI Pro bears no liability for business losses, legal claims, or reputational damage resulting from chatbot outputs.
  • Clients must have appropriate insurance or safeguards if their use case includes risk exposure.

8.5 Regulatory and Age Controls

  • Our chatbots include age-appropriate disclaimers and are not designed for children. Clients must avoid deploying bots without proper oversight to minors, given real-life risks documented in AI interactions with youth.
VersionAI Pro